A: Press ‘show password’ and make sure the password you are trying to enter is the correct one. Verify the Wi-Fi password by attempting to connect with the same password through a different device.
A:Make sure your Wi-Fi is working properly. If your internet connection is not working properly, disconnect your router for one minute and try again. Still having problems? contact our support team, we will be glad to help you.
A: The button should receive Wi-fi from the same distance as your smart phone. To verify that your button will work, set the button up from the location that you plan to finally place the button. To optimize your connection, try to be closer than 20 feet away from the router.
A: The name of the network will appear as Kwik_button_#######. The numbers are the serial code on the back of your button. Wait a few seconds and this network will appear. Click on it to continue.
make sure the button is blinking throughout the whole process and follow these steps:
click the button to place an order. Here are the indicators you will receive:
A: The product you are looking for may not be subscribed through our service. You are welcome to contact us at email@example.com. We will try our best to add this product to your Kwik order.
A: sometimes it takes up to 2 minutes for a text message to arrive. If an text message doesn’t arrive after 2 minutes, try to press again. If eventually you receive more than one text message then cancel one of the orders. If you are still having trouble contact our support team, we will love to assist you with any problem.
A: In the order confirmation text message you get, after placing the order, you can click the ‘Cancel’ link and follow the instruction.
For any further questions, feel fry to contact our support team. Our goal is to make your Kwik button experience as simple as possible.